In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, PALIMIX makes the following privacy notice available to you.

PALIMIX is responsible for the use and protection of your personal data, in this sense and in compliance with the legal obligations established in the Federal Law on Protection of Personal Data Held by Private Parties, through this instrument the owners of the data are informed , the information that is collected from them and the purposes that will be given to said information.

The personal data that we collect from you will be used for the following purposes, which are necessary to specify our relationship with you as well as to attend to the services and/or orders that you request:

Identify and contact you if necessary;  
For advertising and marketing purposes; 

To conduct internal research on user demographics, interests, and behavior;  
To offer more successful products;  
To follow up on each of our customers' orders; 
To fulfill our obligations as a company;  

To keep statistical records in order to know the level of satisfaction of our clients;  
To offer more accurate advertising and promotions.

To carry out the purposes described in this privacy notice, we will use the following personal data:

Name, surname, full address (street, exterior and interior number, city, state/delegation, country, postal code and any type of reference), cell phone, telephone, email, age (date of birth), address of delivery.

On the other hand, we inform you that your personal data will be shared with the following authorities, companies, organizations or people other than us:

Any logistics company (eg Estafeta, DHL, Fedex);  
Any authority;  
Any company or third party that is necessary for the fulfillment of the obligations of PALIMIX as a supplier;  Every member of the PALIMIX team

Your information will be shared exclusively for the purposes mentioned below:

When we think it may serve to identify, locate or take legal action against people who may violate the terms of service of the PALIMIX site or cause any type of damage;  
To comply with the service that PALIMIX provides; 
Whenever necessary or legally required to safeguard a public interest

You have at all times the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); Similarly, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, the respective request must be submitted through the following electronic address:

contacto@palimix.mx

The foregoing will also serve to know the procedure and requirements for the exercise of ARCO rights, however, the request to exercise these rights must contain the following information:

Name; 
Telephone;  
Content or reason for the request;  
Firm

The response to the request will be given in approximately 15 days and will be communicated as follows:

Through the email indicated in the application

The contact details of the person or department of personal data, which is in charge of processing the requests for ARCO rights, are the following:

a) Name of the person in charge: Customer Service

b) Address: Callejón del Diablo 4229

c) Telephone: 3326379906

It is worth mentioning that at any time you can revoke your consent for the use of your personal data. In the same way, you can revoke the consent that, in your case, you have granted us for the treatment of your personal data. However, it is important that you bear in mind that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation it is required to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the conclusion of your relationship with us.

To revoke the consent that you grant in this act or to limit its disclosure, the respective request must be submitted through the following email:

contacto@palimix.mx

In the same way, you can request information to know the procedure and requirements for the revocation of consent, as well as limit the use and disclosure of your personal information, however, these requests must contain the following information:

Name; 
Telephone;  
Content or reason for the request;  
Firm

The response to the request for revocation or limitation of disclosure of your data will be given no later than approx. 15 days and will be communicated as follows:

Through the email indicated in the application.

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; of changes in our business model, or for other reasons, for which we promise to keep you informed about the changes that this privacy notice may undergo, however, you can request information on whether it has undergone any changes to through the following email:  contacto@palimix.mx